1. Introduction
Welcome to neuroholism Pte. Ltd. (“neuroholism,” “we,” “us,” or “our”).
We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit neuroholism.com, interact with our services, or purchase digital products and coaching programs.
By using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect only the information necessary to provide our services effectively:
- Personal Information: Name, email address, mobile number, and country of residence.
- Payment Information: Billing details (handled securely by Stripe).
- Technical Data: Browser type, device information, IP address, and usage data through cookies and analytics tools.
- Booking Data: Information you share through Calendly for consultations or coaching sessions.
- Newsletter Data: If you sign up for updates via Beehiiv, we store your email for communication purposes.
3. How We Use Your Information
We use your information to:
- Deliver digital products, courses, and coaching sessions.
- Process payments securely.
- Send newsletters and program updates (if you’ve subscribed).
- Improve our services through analytics and user insights.
- Communicate with you regarding inquiries or support requests.
- Comply with legal obligations.
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing (for GDPR/PDPA compliance)
We process your personal information under the following bases:
- Consent: When you subscribe or agree to cookies.
- Contractual necessity: When fulfilling purchases or providing services.
- Legitimate interest: For site improvement, analytics, and security.
- Legal obligation: When required by law or regulation.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes above or as required by law. You may request deletion of your data anytime by contacting us at mail@neuroholism.com.
6. Sharing of Information
We may share limited information with trusted service providers:
- Stripe (payment processing)
- Google Analytics (site analytics)
- Facebook Pixel (advertising and retargeting)
- Calendly (appointment scheduling)
- Beehiiv (newsletter management)
Each of these providers follows industry-standard security measures and compliance frameworks such as GDPR and PCI-DSS.
7. Data Transfers
As a Singapore-based company serving global users, your data may be transferred and processed outside your home country. We ensure all data transfers follow applicable privacy laws and standard contractual safeguards.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Object to processing or marketing activities
To exercise any of these rights, please contact us at mail@neuroholism.com.
9. Children’s Privacy
Our services are open to all audiences, including minors, but we do not knowingly collect personal data from individuals under 16 without guardian consent.
10. Security Measures
We employ appropriate administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we encourage you to use discretion when sharing personal details online.
11. Updates to This Policy
We may occasionally update this Privacy Policy. The latest version will always be available on this page with an updated “Effective Date.”
12. Contact Us
If you have questions or concerns about your privacy, please contact us:
Email: mail@neuroholism.com
Company: neuroholism Pte. Ltd.
Jurisdiction: Singapore